What would you do if you experienced a medical emergency that was so severe you could not get to a phone? If you have family or friends around, you can rely on them for help, but what if you live alone? What if everyone else is out of the house? Medical alert systems can be beneficial when help is otherwise unavailable. It is important to understand what medical alert systems are and how they offer protection to you or your loved ones.



A sudden injury or a debilitating medical condition can make it impossible for a person to get to a phone or to find someone to help. If a person is wearing a medical alert device, help is available around the clock.


Medical alert devices are typically a pendant or bracelet that is worn on the body at all times. These devices normally have a button on them which allows the wearer to contact a central monitoring service to request help. If the person falls or becomes unable to walk, a simple press of the button sends a notification that goes to the central monitoring service. A representative at the service can speak with the wearer and see what kind of help is required. If the person cannot communicate, the representative can contact emergency services immediately.


Basic medical alert systems have one major weakness. If the wearer is knocked unconscious due to a fall, there is no way for them press the button to get help. However, more modern medical alert systems include an automatic alert feature. The pendant can sense when the wearer has fallen and will send out a notification of the fall automatically. The central monitoring service representative can try to contact the wearer and also call emergency services.


Most medical alert devices are tied to a central console in the wearer’s home, but what about protection when that person is away from the house? There are now medical alert pendants which are completely self-contained. The pendants can send notifications anywhere a wireless signal can be acquired, which extends protection to almost everywhere.



Medical alert systems are normally used to notify responders of an emergency. The central monitoring service can contact ambulance personnel and have them dispatched immediately. However, medical alert systems are also useful for notifying the monitoring service of other emergencies. If someone tries to break-in and the telephone is in another room, medical alert systems can be used to contact the authorities. The wearer can notify the central monitoring service of the emergency and request police. In case of a fire, the monitoring service can also call fire rescue.


There are minor emergencies that having medical alert systems can help with, such as needing help getting out of bed or the bathtub. Requesting help from an ambulance or fire rescue may not be needed in a minor emergency, so family members or neighbors can be contacted instead.


Medical alert systems are versatile and offer protection and peace of mind. If you or your loved one needs the reassurance of a medical alert system, contact Alcom/Lifeline.



Knowing how to prepare for emergencies is important for anyone, especially those who use or are considering using a medical alert device. Would you like more information about medical alert devices? Call the experts at Alcom/Lifeline at (806) 352-2233 or Contact Us by email with your questions and concerns. Sign Up / Get a Quote Now - You can also visit one of our Texas locations in Amarillo, Abilene, or Lubbock.

AMARILLO – (806) 352-2233

3501 S. Georgia St.

Amarillo, TX 79109


ABILENE – (325) 672-4432

4115 N. 1st St.

Abilene, TX 79603


LUBBOCK – (806) 792-1827

7212 Joliet Ave. #3

Lubbock, TX 79423



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